Your Privacy Matters

Privacy Policy

Emergency Services Ireland is committed to protecting your privacy and personal data.

Last Updated: January 20, 2026

Introduction

Welcome to Emergency Services Ireland. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website emergencyservicesireland.ie and use our services.

We respect your privacy and are committed to protecting your personal data. This policy will inform you about how we look after your personal data and tell you about your privacy rights and how the law protects you.

Information We Collect

Personal Information You Provide

When you interact with our website, we may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number)
  • Business or organization details
  • Messages and inquiries submitted through contact forms
  • Sponsorship and advertising interest information
  • Volunteer registration details

How We Use Your Information

We use the information we collect for the following purposes:

Communication

Respond to your inquiries and provide customer support

Service Delivery

Provide news, updates, and information about emergency services

Partnership Management

Process sponsorship and advertising inquiries

Website Improvement

Analyze usage patterns to enhance user experience

Legal Compliance

Comply with legal obligations and protect our rights

Campaign Updates

Send updates about charity campaigns and volunteer opportunities

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your preferences and settings

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Partners and Service Providers

We may share information with trusted partners such as the Irish Red Cross and other emergency services organizations to coordinate charity campaigns and community initiatives. These partners are bound by confidentiality agreements.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL Encryption
Secure Servers
Access Controls
Regular Updates

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA) or Ireland, you have certain data protection rights:

Right to Access

You have the right to request copies of your personal data.

Right to Rectification

You have the right to request correction of inaccurate or incomplete information.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

Right to Restrict Processing

You have the right to request restriction of processing your personal data.

Right to Object

You have the right to object to processing of your personal data.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland if you believe your data protection rights have been violated.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Contact inquiries: Retained for 3 years after last contact
  • Partnership agreements: Retained for duration of partnership plus 7 years
  • Website analytics: Anonymized after 26 months

Third-Party Links

Our website may contain links to third-party websites, including our partners such as the Irish Red Cross, sponsors, and emergency services organizations. These third-party sites have their own privacy policies, and we do not accept responsibility or liability for these policies.

We encourage you to review the privacy policies of any third-party sites you visit through our website.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of Ireland or the European Economic Area where data protection laws may differ.

If you are located outside Ireland and choose to provide information to us, please note that we transfer the data to Ireland and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. We will also notify you via email or a prominent notice on our website prior to the change becoming effective if the changes are significant.

Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please don't hesitate to contact us.

Data Protection Authority

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Irish Data Protection Commission:

Data Protection Commission (DPC)

21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland

Phone: +353 (0)761 104 800

www.dataprotection.ie